Atlassian doesn't officially provide data rollback based on a customer request. Thus, it's essential to take your site backup regularly. For example, backup will help you when any of site data was lost by a user operation. Backup Center allows you to automatically take periodic snapshots of your entire Jira cloud site data. You can save the backup files to our storage, or to your own to your own FTP networked storage, according to your schedule and preferences. The saved backup files can be used at any time to restore the information of past snapshot onto your Jira cloud site.
Installing the Backup Center App
To install the app go to as an Admin to settings and click Apps (on the left menu) and then Manage Apps.
Search for Backup Center app and install it.
Once the installation is complete, or whenever you select the installed app from the list going forward, you can reach the app configuration menu on the left, under BACKUP CENTER.