Atlassian doesn't officially provide data rollback based on a customer request. Thus, it's essential to take your site backup regularly. For example, backup will help you when any of site data was lost by a user operation. Backup Center allows you to automatically take a snapshot periodic snapshots of your entire Jira cloud site data. You can save the backup files to our storage, or to your own to your own FTP networked storage, according to your schedule and preferences. The saved backup files can be used at any time to restore the information of past snapshot onto your Jira cloud site.
| Table of Contents |
|---|
Installing the Backup Center App
...
Essentially, you can now click the button Save and this is all that you need to you to get the app to start creating basic backup snapshots and keep the 10 most recent ones. The rest of the configuration steps allows you to tailor your backup in more details to your needs.
Atlassian credentials
...
In the Email address field, enter your Jira user email address.
Backup schedule
The Backup Center app supports two types of backup snapshots. The Basic type includes all the site projects and issue data, without images and attachments. The Extended type includes images and attachments. Naturally, the extended backup file size is significantly larger than the basic one. In addition Jira prevents creating an extended backup if any other backup was performed in the preceding 48 hours. The app supports saving basic, extended, or a combination of two, with a timing schema that supports the extended backup constraints.
If you choose the Basic backup, it will be triggered daily. Extended backup will be triggered three times a week. The Combined schema will create basic backups with a once a week extended one.
Backup time: You can choose the time of day in which the backup is running, with default value of midnight (the exact running times may vary slightly). The time zone of this field is taken as the setup in your Jira site.
Number of backup files to keep: this is the maximum number of files that will be saved in the storage. The default value is 10. Once this number is reached, files are being rotated, where the oldest file is removed whenever a new one is created.
Storage configuration
The default Managed storage space for the backup was created for you by the app. This cloud storage keeps your most recent backup snapshot files, up to the number of files that you configured, or up to the storage quota allocated for you. Currently the storage quota is 20GB. Note that this quota may be reached eventually if you specify a very large number of backup files to preserve. If you reached the quota you can reach Addon Experts Center for a paid increase of storage. Also note that you can download backup files from the storage and delete them as you wish.
...
Protocol Type: the backup can use FTP, FTPS or Secure FTP.
Storage target: the server to which the backup is delivered. You can use an IP address or a domain name.
Storage port: the network port that the backup is using. Default is the standard port 21 for FTP.
Storage username and password: your FTP server credentials.
In order to configure the backup network you need to set the following:
Atlassian Credentials
Atlassian API token - This token identifies your instance and allows the app to work securely. In order to get a token you can go to this Atlassian page. Make sure to keep your token stored securely.
Email address
Storage Service
You will need to ask your environment administrator to set a networked accessible FTP storage for you in order to store your backup files. Your application will need to have access to that storage with username and password. Once you have the information about that storage, enter the information bellow.
Protocol Type: the backup can use FTP, FTPS or Secure FTP.
Storage target: the serve to which the backup is delivered. You can use IP address of domain.
Storage port: the network port that the backup is using. Default is the standard port 21 for FTP.
Storage username and password: your FTP server credentials.
Once you defined all parameters click Save. When the setup is successful, you should see a confirmation popup.
...
Creating Backup Schemes
Once the networking and storage is set, you can configure actual backups. On the Once you completed configuring your backup, snapshots should be created automatically and saved in storage.
Managing your backup files
To manage your backup files, on the left menu, under JIRA BACKUP CENTER, click Backup Schedules Control panel.
...
To define a new scheme, click on the “+” button in your app page.
...
Connection to storage failed
Not enough storage existed for saving the backup file
48 hour limitation between Extended backups.
Question - when I define a link I get an error response starting with Failed to create directories for path.
...