AddonExperts Support organization d Service Level (SLA) threshold for first response and assessment of the issue is done in 1 business day.
Business days are Sunday to Friday.
AddonExperts Support organization d Service Level (SLA) threshold for first response and assessment of the issue is done in 1 business day.
Business days are Sunday to Friday.
Customers will receive an automatic email reply with a issue number for the submitted inquiry and subsequent email for every progress update.
AddonExperts Case Management System can be accessed at: Case Management System It is an online Jira Service Desk operating 24/7